Contact Us
Whether you need help with an order, want a fragrance recommendation, or simply want to say hello, we'd love to hear from you.
Call or WhatsApp
Support hours
Monday to Saturday
10 am – 7 pm IST
(closed on public holidays)
We'll get back to you as soon as possible, and always within 48 hours.
Help us help you faster
- About an existing order: please include your order number.
- Damaged, leaking, wrong or missing item: write to us within 48 hours of delivery, with your unboxing video and photos. See our Returns, Cancellation & Refunds policy.
- Cancelling an order: message us before your order is dispatched.
- Corporate or bulk gifting: email info@lostnaturals.in with your requirements.
Follow us
Instagram: @lostnaturals.in
Grievance Officer
If your concern hasn't been resolved, you can contact our Grievance Officer:
Rahul Kalyan, Director
Email: rahul.kalyan@bluepear.in
Phone: +91 92176 93001
We will acknowledge your complaint within 48 hours and resolve it within one month.
LOST Naturals is a brand of Bluepear Innovative Solutions Private Limited, Delhi, India. CIN: U62090DL2024PTC433957.