Frequently Asked Questions

A Fragrance Bomb is our highly concentrated fragrance oil. With over 90% oil concentration and no alcohol, it delivers a rich, long-lasting scent from just a few dabs. Fragrance Bombs come in 3ml and 6ml sizes.

Both are made to last; they simply wear differently.

• Fragrance Bomb: a highly concentrated, alcohol-free fragrance oil that you dab directly onto your skin. It sits close to the skin and develops slowly with your body warmth.
• Parfum (Eau de Parfum): an alcohol-based spray with 25–30% oil concentration, well above the industry standard. It projects further and fills the air around you.

Choose the one that suits your style and occasion, or wear both.

Thanks to their high oil concentration, our fragrances typically last 8–12 hours. Longevity varies with skin type, weather and how the fragrance is applied. For the best results, apply to clean, moisturised skin on your pulse points.

Fragrance is personal, and many of our scents work beautifully on anyone. As a starting point:

• For a bold, masculine signature, try Alpha Man or 808, a warm, spicy amber.
• For a feminine, floral feel, try Flora or 313.
• For the office, any of our fragrances works. Just apply lightly (one or two dabs or sprays), since a little goes a long way.

Not sure where to start? WhatsApp us on +91 92176 93001 and we'll help you find your scent.

• Apply to clean, moisturised skin.
• Dab a small amount onto your pulse points: wrists, sides of the neck, behind the ears and inner elbows.
• Don't rub your wrists together. Let the oil settle on its own so the fragrance can unfold.
• Start with one or two dabs, and add more if you'd like.
• Let it settle into your skin for a few minutes before dressing.

Yes. Our Fragrance Bombs are 100% alcohol-free. Our Parfums are Eau de Parfums, which contain alcohol, as all sprays do.

Our fragrances are rich in natural oils, and some carry their natural colour. This richness is what helps them last so long, but like most concentrated fragrances, they can leave marks on some fabrics, especially light-coloured, delicate or silk garments.

To enjoy your fragrance worry-free:

• Apply it to your skin rather than your clothes.
• Let it settle for a few minutes before dressing.
• Spray Parfums onto skin from about 15–20 cm away, not directly onto fabric.
• If you'd like to wear it on clothing, test it first on a small hidden spot.

If a mark does appear, treat it promptly, following the garment's care instructions.

Our fragrances are IFRA-compliant, which means they follow international safety standards for fragrance ingredients. However, even natural oils can cause sensitivity in some people. We recommend a patch test before first use: apply a small amount to your inner arm and wait 24 hours. Don't apply to broken or irritated skin, and stop using the product if irritation occurs.

Yes. Our formulations use 100% natural oils, are cruelty-free and are IFRA-compliant.

Our fragrances have a shelf life of 48 months from the date of manufacture, which is printed on the pack. To keep your fragrance at its best, store it in a cool, dry place away from direct sunlight and heat, with the cap tightly closed.

All our products are made in India. They are manufactured by Meilleur Skills India Pvt. Ltd., Faridabad, and marketed by Bluepear Innovative Solutions Private Limited, Delhi.

We accept UPI, credit and debit cards, net banking, wallets and Partial Cash on Delivery. Online payments are processed securely through Razorpay.

We don't offer full Cash on Delivery. With Partial COD, you pay a part of the order value online at checkout, and the balance in cash when your order arrives. The advance amount is shown at checkout.

Enter your code in the coupon field at checkout. Unless an offer says otherwise, only one coupon can be used per order. Each offer has its own validity and conditions.

We don't offer gift wrapping or free samples at the moment. For gifting, explore our Gifting collection. For corporate or bulk gifting, write to us at info@lostnaturals.in.

Yes, until your order is dispatched. Cancellation before dispatch is free, and you'll get a full refund. Email or WhatsApp us with your order details. Once an order is dispatched, it can't be cancelled. See our Returns, Cancellation & Refunds policy for more.

We dispatch orders within 1–2 business days. After dispatch, delivery takes 3–5 business days to metro cities, 5–8 business days to the rest of India, and 7–10 business days to the North-East, Jammu & Kashmir and remote areas.

Shipping is free on orders of ₹999 and above. A flat ₹99 applies to orders below ₹999.

Not at the moment. We currently deliver only within India.

Once your order is dispatched, you'll receive a tracking link by SMS and email.

Because fragrance is personal and hygiene matters, we can't accept returns for a change of mind, including on sealed products. We're always happy to help you choose the right scent before you buy.

We'll make it right. Within 48 hours of delivery, send us your order number, an uncut unboxing video and photos of the product, box and shipping label. Once your claim is approved, we'll send a replacement, or a full refund if the product is out of stock.

Approved refunds reach your original payment method within 5–7 business days. For Partial COD orders, any amount paid in cash is refunded by UPI or bank transfer.